Managed Security Services

Services: Managed IT Security & Cyber Security

Put your trust in Endure Secure and allow our range of Managed Security Services to operate your cyber security programs so you can focus on what matters. All services include a dedicated Service Delivery Manager who will provide regular, tailored reports, updates, and answers to all of your queries.

Cyber Threat Intelligence (CTI)

Our managed Cyber Threat Intelligence service provides your organisation with timely, contextualised, and relevant information regarding the threat landscape, informing you of who the threat actors are, how they’re operating, and how to detect and defend against them.

Our Cyber Threat Intelligence service is tailored to support your needs and may include the following:

  • Routine Threat Intelligence Landscape reports,
  • A high-fidelity feed of Indicators of Compromise (IoC’s) and Tactics, Techniques, and Procedures (TTP’s) in various formats (STIX, TAXII) to be ingested by your security tools, SIEM, or Threat Intelligence Platform (MISP).
  • Development and hosting of your Threat Intelligence Platform,
  • Dark-web monitoring,
  • Brand monitoring,
  • Targeted, thorough investigations of threat actors, or other areas of interest.

Mobile Device Management

A Mobile Device Management (MDM) solution is essential in securing, configuring, and managing large fleets of mobile devices, such as laptops, mobile phones, and tablets. An MDM allows you to enforce policies for patch levels, VPN usage, application control, secure wiping, and encryption.

Endure Secure can implement, uplift, and manage your MDM program.

Patch Management

Endure Secure can operate your Patch Management Program, taking ownership of the tedious but essential task of ensuring patches are identified, tested, and deployed in a timely manner. Our Patch Management service includes the following:

  • Development of the Patch Management Program: defining, scoping, and documenting the Patch Management Framework,
  • Identifying available patches,
  • Testing patches in a developer or test environment (either yours or in our own lab),
  • Ensuring compliance with any relevant frameworks or standards,
  • Deploying patches following your ITIL/ITSM processes such as change management.

Secure Web Hosting

Host your websites and web applications with our Secure Web Hosting service and let us handle all of your security concerns. Packages are tailored specifically to your needs and may include the following:

  • Backup management,
  • Compliance with required frameworks (ISO 27001, NIST CSF, IRAP, etc),
  • DDoS protection,
  • DNS configuration,
  • Ongoing support,
  • Real-time monitoring and protection,
  • Regular security reports,
  • Reverse proxy,
  • Security-hardened web server,
  • Virtual private servers (VPS) available,
  • Vulnerability and patch management,
  • Web application firewall configuration and management.

Security Operations Centre (SOC)

A managed Security Operations Centre is the most cost effective solution for monitoring your environment for security threats. Endure Secure specialises in onboarding, parsing, and enriching log sources.

We can also operate or augment with your existing SOC, acting as a force multiplier.

Vulnerability Management

Endure Secure specialises in all aspects of Cyber Vulnerability Management, including:

  • Scoping of program,
  • Discovery of assets,
  • Identifying relevant Common Vulnerabilities and Exploits (CVE’s),
  • Determining priority of remediation using the Common Vulnerability Scoring System (CVSS) or your own risk management framework,
  • Management of remediation and patching,
  • Vulnerability reporting,
  • Providing a timely feed of relevant CVE’s.

Importance of Managed Security Services for Businesses

In today’s digital age, the need for robust cyber security is paramount. With cyber-attacks increasing in frequency and complexity, businesses must prioritise their security measures to protect sensitive data and maintain trust with their customers. Managed IT Security & Cyber Security services offer businesses a comprehensive solution to combat these threats and stay ahead of the curve.

Endure Secure’s Managed IT Security & Cyber Security services provide your business with a proactive approach to safeguarding your digital assets. By outsourcing security tasks to a specialised provider, your business can focus on core operations while benefiting from the expertise of dedicated cybersecurity professionals.

Managed Security Services involve the outsourcing of IT security tasks to a third-party provider, offering expertise and resources to help businesses stay protected from cyber threats. As cyber-attacks become more sophisticated, companies must ensure they have a robust security strategy in place to minimise risks. This can be hard to manage internally, especially for smaller companies. That’s why we offer a Managed Security Service to make sure you’re protected, no matter the size of your business.
The rapid evolution of technology has enabled businesses to grow and reach new heights, but it has also given rise to a multitude of cyber threats. Cybercriminals are continuously adapting their tactics, techniques, and procedures (TTPs) to exploit vulnerabilities and evade detection. As a result, the cyber threat landscape has become increasingly complex and perilous for businesses. In the face of this growing danger, Managed IT Security & Cyber Security services offer businesses the tools and expertise necessary to defend against these threats.
Businesses must adhere to various legal and compliance requirements, such as the Australian Privacy Act, which governs the handling and protection of sensitive data. Our Managed Security Services ensure that businesses maintain compliance by implementing robust security measures and providing ongoing monitoring.
Outsourcing security tasks to a Managed Security Services Provider (MSSP) allows businesses to benefit from specialised expertise, cost savings, and access to cutting-edge technologies. By leveraging the skills of dedicated professionals, allowing your business to focus on core operations, knowing your IT infrastructure is secure.

Components of Managed Security Services

Security Operations Center (SOC)

A Security Operations Center (SOC) is a centralised facility where a team of cybersecurity experts monitor, detect, analyse, and respond to security incidents in real-time. The primary objective of a SOC is to safeguard an organisation’s digital assets, infrastructure, and sensitive data from cyber threats. By maintaining a continuous watch over a company’s networks and systems, the SOC plays a critical role in mitigating risks and minimising the impact of security breaches.

How SOCs Detect, Analyse, and Respond to Security Incidents:

  1. Detection – The first step in the SOC’s process is to detect potential security incidents. This is achieved through the continuous monitoring of network traffic, user activity, and system logs. Advanced security tools, such as intrusion detection systems (IDS), endpoint detection and response (EDR), and security information and event management (SIEM) systems, are utilised to identify anomalies and flag potential threats.
  2. Analysis – Once a potential threat is detected, the SOC analysts begin the process of analysing the incident to determine its severity, scope, and potential impact. This often involves correlating data from multiple sources, such as logs, threat intelligence feeds, and previous incidents, to gain a comprehensive understanding of the threat. In addition to automated tools, human expertise plays a crucial role in the analysis process, as experienced analysts can discern false positives from genuine threats and provide valuable context.
  3. Response – If the analysis confirms a genuine security incident, the SOC team initiates a response plan to contain and mitigate the threat. This may involve isolating affected systems, blocking malicious IP addresses, or deploying security patches. The response is tailored to the specific nature of the threat and aims to minimise the impact on the organisation’s operations.
  4. Recovery – Once the threat has been contained, the SOC team works closely with the affected organisation to restore systems and services to normal operation. This may involve repairing damaged systems, implementing additional security measures, and ensuring that no residual threats remain.
  5. Reporting and communication – Throughout the incident response process, the SOC maintains clear communication with the affected organisation, providing updates on the status of the incident and any actions being taken. Once the incident has been resolved, the SOC generates a detailed report outlining the nature of the threat, the steps taken to address it, and any recommendations for future improvements to the organisation’s security posture.

Managed Detection and Response (MDR)

Managed Detection and Response (MDR) is a comprehensive cybersecurity service that combines advanced technology, automation, and human expertise to proactively detect, investigate, and respond to cyber threats. MDR goes beyond traditional managed security services by providing continuous monitoring, threat hunting, and rapid incident response capabilities. Here’s how MDR works:

  1. Data collection – MDR services collect and aggregate data from various sources within an organisation’s network, including logs, endpoints, and cloud environments. This data is used to monitor for signs of suspicious activity and potential security incidents.
  2. Threat intelligence – MDR providers leverage a combination of global and local threat intelligence feeds to stay up-to-date with the latest cyber threats, vulnerabilities, and attacker TTPs (tactics, techniques, and procedures). This information is used to enhance the detection and response capabilities of the MDR service.
  3. Advanced analytics – MDR services utilise advanced analytics, such as machine learning and artificial intelligence, to process and correlate large volumes of data, identify patterns, and detect anomalies that may indicate a security breach. This analytics help to improve the accuracy and speed of threat detection, reducing false positives and alert fatigue.
  4. Threat hunting – Unlike traditional managed security services, MDR providers actively hunt for threats within an organisation’s environment, searching for signs of hidden or emerging attacks that may have evaded automated detection systems. This proactive approach helps to identify and mitigate threats before they can cause significant damage.
  5. Incident response – When a security incident is detected, the MDR team quickly takes action to contain and mitigate the threat. This may involve isolating affected systems, blocking malicious IP addresses, or deploying security patches. MDR services work closely with the affected organisation throughout the response process, providing guidance and support to minimise the impact of the incident.

Benefits of MDR for businesses include proactive threat detection and response, access to specialised expertise, reduced complexity, cost savings, and improved compliance.

Additional IT Security Solutions

Managed Security Services also include endpoint protection, firewall management, vulnerability management, and Security Information and Event Management (SIEM). These solutions work together to create a comprehensive security strategy, safeguarding businesses from a wide range of cyber threats.

Endpoint protection involves securing all devices connected to an organisation’s network, such as desktops, laptops, and mobile devices, from cyber threats. This is achieved through antivirus software, application control, and intrusion prevention systems. Endpoint protection helps to ensure that devices are safeguarded against malware, ransomware, and other malicious activities that could compromise an organisation’s data or disrupt its operations. In addition to detecting and blocking threats, endpoint protection solutions provide continuous monitoring and reporting, helping businesses maintain visibility and control over their digital environment.
Firewalls act as a barrier between an organisation’s internal network and external networks, such as the internet, to prevent unauthorised access and protect sensitive data. Firewall management involves the configuration, monitoring, and maintenance of these crucial security devices, ensuring they remain effective in filtering traffic and blocking malicious activity. Managed Security Services Providers (MSSPs) can assist businesses with firewall management, providing expert guidance on best practices, handling updates and patches, and monitoring for potential security breaches. By outsourcing firewall management, organisations can ensure their firewalls are well-maintained and optimally configured to provide robust security.
Vulnerability management is the process of identifying, assessing, and mitigating security weaknesses in an organisation’s systems and applications. It involves conducting regular vulnerability scans, analysing the results, and prioritising remediation efforts based on the severity and potential impact of identified vulnerabilities. MSSPs can provide vulnerability management services, helping businesses to stay on top of emerging threats and minimise their exposure to cyber risks. By identifying and addressing vulnerabilities promptly, organisations can reduce the likelihood of successful cyber attacks and maintain a strong security posture.
SIEM systems collect, correlate, and analyse security event data from various sources within an organisation’s network, including logs, alerts, and notifications. They provide real-time visibility into an organisation’s security posture, allowing for rapid detection of and response to potential threats. SIEM systems can also generate reports and dashboards, helping businesses to track key security metrics and maintain compliance with industry regulations. MSSPs can offer SIEM services as part of their security offerings, taking care of the deployment, configuration, and management of these complex systems. By outsourcing SIEM management, organisations can benefit from the expertise of seasoned security professionals, ensuring that their SIEM system is optimally configured to detect and respond to cyber threats.

Choosing the Right Managed Security Services Provider

Selecting the right Managed Security Services Provider (MSSP) is crucial for businesses looking to enhance their cybersecurity posture. Several factors should be taken into consideration when evaluating potential providers, including their experience and expertise, the level of customisation and scalability they offer, and their approach to reporting and communication.

The experience and expertise of an MSSP play a significant role in determining their ability to protect your organisation from cyber threats effectively. Assess the provider’s track record in the industry, the certifications held by their security professionals, and their experience working with businesses of a similar size and industry. An MSSP with a strong background in cybersecurity and a history of successful engagements is more likely to deliver the level of service and protection your organisation requires.
Every organisation has unique security requirements, and an effective MSSP should be able to tailor their services to meet these specific needs. Look for providers that offer customisable security solutions, allowing you to select the services and tools that are most relevant to your business. Additionally, consider the provider’s ability to scale its services as your organisation grows or as your security requirements evolve. A flexible and scalable MSSP will be better positioned to support your business over the long term.
Effective reporting and communication are essential for maintaining a strong security partnership with your MSSP. Choose a provider that offers transparent and timely communication, ensuring you are kept informed of any security incidents or updates that may impact your organisation. Assess the provider’s reporting capabilities, looking for comprehensive and easy-to-understand reports that help you monitor your security posture and maintain compliance with industry regulations.

The Future of Managed IT Security & Cyber Security

As the cyber threat landscape continues to evolve, Managed IT Security & Cyber Security providers must stay ahead of the curve by adopting emerging trends and technologies. These innovations help to improve detection and response capabilities, enabling organisations to better protect their digital assets and maintain a strong security posture. Some key trends and technologies shaping the future of cybersecurity include artificial intelligence (AI) and machine learning, zero-trust architecture, and cloud security.

AI and machine learning are revolutionising the way businesses approach cyber security. These technologies enable security tools to learn from vast amounts of data, identifying patterns and anomalies that may indicate a cyber threat. As a result, AI-driven security solutions can detect and respond to threats more accurately and efficiently, reducing the risk of false positives and alert fatigue. In the future, AI and machine learning will play an increasingly important role in Managed IT Security & Cyber Security, helping providers to stay ahead of advanced cyber threats and maintain a proactive security stance.
Zero-trust architecture is a security framework that assumes no user, device, or system can be trusted by default, regardless of its location within the organisation’s network. This approach requires strict authentication and access controls, limiting the potential for unauthorised access and lateral movement within the network. As cyber threats become more sophisticated and insider threats continue to pose significant risks, the adoption of zero-trust architecture is expected to grow. Managed IT Security & Cyber Security providers will need to incorporate zero-trust principles into their service offerings, helping businesses to implement more secure and resilient networks.
The widespread adoption of cloud computing has brought new security challenges, as organisations must now protect their data and applications in a shared, multi-tenant environment. Cloud security encompasses a range of technologies and practices designed to secure cloud-based infrastructure, platforms, and services. Managed IT Security & Cyber Security providers will need to stay current with the latest developments in cloud security, offering solutions that address the unique risks and requirements associated with cloud environments. This may include securing access to cloud resources, implementing data encryption, and ensuring compliance with industry regulations.

Contact Endure Secure

Endure Secure is available to answer your Managed Security Services enquiry within 8 business hours. Please include as much information as possible for your request.

Please contact us using this form, email us at [email protected], or call us on 0420 231 893.